Navixa (“we”, “us”) provides GPS vehicle tracking and fleet management services through our website and mobile applications. This policy describes how we handle personal information when you use Navixa.
Information we collect
- Account details — such as your name, email address, phone number, and credentials you use to sign in.
- Location and telematics — vehicle location, speed, routes, and related data received from your connected GPS devices or third-party tracking platforms you link to your account, as needed to provide tracking features.
- Technical data — device type, operating system, app version, IP address, and diagnostic logs to operate and secure the service.
- Communications — messages you send to support and, where enabled, push notification tokens to deliver alerts.
How we use information
We use this information to:
- Provide, maintain, and improve Navixa (maps, live positions, trips, alerts, and account features).
- Authenticate users, prevent fraud, and protect the security of our systems.
- Respond to support requests and send service-related notices.
- Comply with legal obligations and enforce our terms.
Sharing
We do not sell your personal information. We may share data with service providers who help us host, operate, or secure the service (for example cloud hosting, maps, or push notifications), subject to appropriate safeguards. We may disclose information if required by law or to protect rights and safety.
Retention
We keep information only as long as needed for the purposes above, including to meet legal, accounting, or reporting requirements. Retention periods may depend on your subscription and how you use the service.
Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is completely secure.
Your choices
Depending on your region, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Contact us using the details below. You can also adjust permissions (such as location or notifications) in your device or browser settings where applicable.
Children
Navixa is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date.
Contact
For privacy questions, contact us at privacy@navixa.net.